Sunday, March 7, 2010

Huawei Technologies Co., Ltd

1. Analyze service requirements, draft requirement report, set up polo shirts and WBS and acquire service cost. Regularly report to sponsor on project status for resources, submit and manage project changes, ensure project succeed with quality on time. 2. Through process and systems (EPMS, teamroom and support.com), find out, analyze and close risks and problems. ralph lauren polo shirts and communicate with related departments to solve problems on purchase and outsourcing, customer requirement changes, human resources, cost management, progress status and quality on regular basis or on emergent cases. Update and file experience and lessons for preventing the same problems to occur. 3. Over service delivery process, review gap between service SOW and KPI fulfillments, optimize process, resource layout and support systems by communicating with related departments in order to fulfill service commitment, finally succeed in service project handover and create service sales ralph lauren polo. 4. In hand with service support department, provide customers with personalized solutions, plan visits to customer and collect customer requirement information, analyze and solve problems on customer requirement with bid managers, create service sales opportunities, maintain customer relationships, ensure service sales target.